The Claims and Litigation Management Alliance (CLM), the largest professional association in the insurance industry, recently announced a new initiative, the Universal Claims Certification (UCC), which is a certification program with a goal of maintaining a “uniform, high level of professionalism, consistency and protect the public’s interests.”. On Ringler Radio host, Larry Cohen and Ringler colleague, Erin Muller and hear from AdamPotter, the CEO and Founder of the Claims andLitigation Management Alliance (CLM), about the new UCC program, benefits, recent legislation and nationwide implementation.